Refund & Returns Policy
We comply with the Australian Consumer Law (ACL).
Our goods come with guarantees that cannot be excluded under Australian law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
Returns for Faulty or Defective Products
If a product is faulty, damaged, or not as described, you are entitled to:
• Repair
• Replacement
• Refund
Change of Mind
We do not offer exchanges or store credit for change-of-mind returns .
It is customer responsibility to order right size and correct product.
Non-Returnable Items
• Used equipment
• Custom or personalised items
Return Process
Contact us at [your email before returning any item.
Shipping Costs
• Faulty items: we cover return shipping
• Change of mind: customer covers shipping
Refund Processing
Refunds are processed to the original payment method.
